Support
Talk to Petverse Concierge
Need coverage confirmation, a weekly routine, or help finishing a booking? Share a few details and we’ll guide the cleanest next step.
Reach us
Choose the path that fits your timing.
Booking help
Confirm coverage, timing, and the right starting plan.
Mon–Fri, 8:00am–6:00pm PT
We’ll text back after voicemail.
Schedule change
Request a new time, update notes, or ask to cancel from the booking itself.
Best for existing Petverse bookings
Requests stay attached to the visit and review thread.
Email fallback: petverseinc@gmail.com
Safety issue
Route urgent pet safety concerns to the right team.
Use the Trust & Safety route
We prioritize safety escalations.
Pricing question
Understand ranges, add-ons, and what shapes the weekly estimate.
Mon–Fri, 8:00am–6:00pm PT
We’ll explain the range logic.
Become a pro
Apply to join the Petverse caregiver network.
Applications reviewed Mon–Fri
We’ll follow up by email.
Send a note
Prefer a written request? Share what you need and we’ll route it to the right team.
What to include
A few details help us respond quickly:
- Your ZIP code
- The service you want: walks, Day Camp, boarding, sitting, or drop-ins
- Dates, or your weekly schedule
- Notes that affect care: temperament, meds, access instructions
- The best time to reach you
What happens next
We confirm coverage and capacity in your area.
We suggest a weekly starting plan based on your routine.
We help you book, or connect you with a Care Planner to refine details.
Note
If this is a life-threatening emergency, contact local emergency services first. For time-sensitive pet safety issues related to a Petverse visit, use the Safety support route above.